77ace's commitment to Responsible Gaming
We believe enjoyment and safety go hand in hand. 77ace provides responsible gaming tools and support for every player's well-being and peace of mind.
What is Responsible Gaming?
Responsible gaming means keeping gaming or betting within the bounds of entertainment — so it does not negatively affect your financial, mental, or family life. 77ace always wants you to enjoy yourself, but with control.
Online gaming can be a great form of entertainment — whether it's cricket betting, slots, or live casino. However, for some people, excessive play can create problems. We want to help you stay aware and take action in time.
77ace's responsible gaming policy is built on three core principles: Awareness, Control, and Support. We give every player the opportunity to manage their own gaming experience.
Know the Warning Signs
- Placing more bets to try to recover lost money
- Spending more money than your budget allows
- Hiding your gaming from family or friends
- Being unable to stop playing
- Gaming causing problems at work or with your studies
- Using gaming to relieve stress
- Lying or keeping secrets about gaming
Our Safety Tools
77ace provides multiple tools to help you keep your gaming experience in check. These are completely free to use and can be accessed at any time.
Set Deposit Limits
You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day waiting period, but reducing one takes effect immediately.
Set Loss Limits
Set a cap on the maximum amount you can lose within a given period. Once that amount is reached, your account will be automatically blocked and you will not be able to place any more bets.
Time-Out
Want to take a short break? Set a time-out from 24 hours up to 30 days. During this period you will not be able to play games or place bets, but your account will be reactivated once the set time has passed.
Self-Exclusion
Choose self-exclusion for a long-term break. You can keep your account closed for 3 months to 5 years, or permanently. Attempting to open a new account during this period will also be prohibited.
Reality Check Notifications
You will receive a notification at set intervals reminding you how long you have been playing and how much you have spent. This awareness reminder helps you make the right decisions.
Set Session Limits
Set a maximum time for each gaming session. When the time is up, the platform will automatically log you out. This is an effective habit for a healthy lifestyle.
Assess Yourself
Ask yourself the questions below. If you answer "yes" to more than one, please contact our support team or take a break.
21+ Age Restrictions
Age Verification
Only individuals aged 21 or above may open an account and play on 77ace. Providing your correct date of birth at registration is mandatory, and we may request identity documents to verify your age at any time.
We are committed to keeping minors away from gaming. If you suspect that a minor is using your device, please notify our support team immediately.
Child Protection
- Install parental control software on your device
- Keep your login credentials secure from children and minors
- Always log out after each gaming session
- Do not save your password in your browser
- Educate children about online gaming
Our Gaming Policy
To ensure responsible gaming on 77ace, we follow several clear policies.
Budget Planning
Set aside a separate gaming budget that you are comfortable losing. Never bet with money meant for bills, rent, or your family's needs. Review your gaming spending every week or month.
Remember: gaming is not a source of income, it is entertainment. Money spent on entertainment is exchanged for a valuable experience — it is better not to be disappointed if you lose.
Time Management
Allocate a fixed amount of time for gaming each day. Gaming comes after eating, sleeping, spending time with family, and work. Gaming late at night is harmful to your mental health.
Avoid gaming when you are tired or emotionally distressed — your ability to make decisions is reduced at these times and the risk of losses increases.
Mental Health Awareness
If gaming feels like your only relief from stress, consider seeking professional help. There are many healthy ways to cope with stress — exercise, meditation, spending time with loved ones.
77ace wants every one of our members not just to enjoy gaming — but to live a happy, healthy life.
Safe Transaction Policy
We never offer the option to play on credit. Borrowing or taking out loans to fund gaming is extremely risky. The minimum deposit amount is set at ৳500 so that playing is possible even with a small balance.
All transactions are secured with SSL encryption. Your financial information is completely safe.
Support and Contact
If you are facing a gaming problem, you do not have to face it alone. 77ace and our support team are always here for you.
24/7 Live Chat Support
Connect with us on live chat at any time, for any issue. Our Bengali-speaking support team will help you with self-exclusion, setting limits, or closing your account.
Email Support
Send any responsible gaming request by email. We always process your request with complete confidentiality. Email: [email protected]
Professional Counselling
Gaming addiction is a recognised mental health condition. If you feel you need professional help, please reach out to a mental health specialist or counsellor. Your well-being is our priority.
Enjoy safely, play responsibly
Keep your gaming experience on 77ace enjoyable and in control. Browse our games section or read the FAQ for more information.